Kenter Logistics Information Blog

Scam For Purchasing Used Machinery Foiled

Posted on October 22nd, 2013

Kenter Logistics is an Australian Company, with offices in New Zealand and United States. We wish to advise the public in regards to a seller scam, which we identified in the days preceding our purchase of used machinery. Our experiences as an organisation recounted as follows:

Kenter advises all relevant parties to take caution and be proactive in checking dealings with sellers.

We recently negotiated the purchase and dismantling of a machine to be packed into a 40HC and shipped from San Antonio, Texas, to Jebel Ali.  The seller asked us to make a USD deposit of 30,000 on the machine to be shipped. Failing this deposit, the machine would be sold to another bidder.

We accepted the terms, but informed the seller that a Kenter representative would inspect the machine on behalf of the client prior to any such payment release.

Mandatory practise between this client and Kenter is to confirm the machine’s credibility. This is done using the seller’s location and the serial number of the machine. Authenticity was determined.

Our Vice President took on the four-hour plus journey to the registered address of the seller. On arrival, he contacted the ‘seller’ who went by the name Alex.

Alex apologised for not being there, advised our Vice President that he was in a meeting and would be there shortly. As this is usually a streamlined process without delay, our Vice President acted on growing suspicion and arranged for a caller unconnected to the deal to dial the seller’s number. The unconnected caller dialled, only to be connected with someone who had an entirely different voice with an accent.

To add to the concerning nature of this situation, the scammer also had offered a deal on another piece of machinery. Further research on the piece of machinery offered revealed it to be a machine that was still in the possession of a dealer in NSW Australia, which the dealer said he possessed and was visually citing it on his property.

All communications have since been pulled and relevant authorities advised.

Major alerts would suggest that the seller provided an inauthentic invoice, professional custom until the most crucial points of their service, and had was to our knowledge yet to be uncovered by others in the industry. The concerns from our involvement include the extremely authentic invoice and accrued trust with the dealer.

In the wake of what may have resulted in a significant financial loss, Kenter urges all buyers to report suspicious activity and follow best practise meticulously in all areas of buyer’s protocol.


The Basics Of Importing To Australia

Posted on October 7th, 2013

Importing into Australia can be either a smooth and well-planned process, or it can be a nightmare with serious legal ramifications. This article aims to discuss the basics around importing into Australia, and to prepare you for the requirements that come together to ensure the smooth shipping of your goods. 

The guidelines that shape what can and cannot be imported into Australia are among the strictest in the world. It should come as no surprise that there are significant setbacks to face if importers fail to conduct a considered and lawful import into Australia.

The Role of your Freighting Company.

Your freighter is there to orchestrate the treatment and preparation, re-routing and delivery of your cargo. They may arrange insurance and packaging of your import as well. Great freighting companies always do their best to alleviate unnecessary stress and hassle while streamlining the shipment process to your specifications.

Business for importing to Australia must be conducted under the Australian Terms and Trading Conditions as identified by your freighter. These guidelines are framed by the regulations of the Australian governmental departments that specialise in your cargo classification, for example, the Departments of Industry, Agriculture, Department of Forestry and Fisheries (DAFF).

What can and can’t be imported?

It is critical to be informed about duty, import permits, customs, quarantine permits and treatments that must be finalised before importing to Australia.

Major goods for Importing to Australia include:

Heavy Machinery, Vehicles and Boat Imports

The potential of contamination in machinery and vehicles is classed as high risk in Australia. Strict laws exist around the condition of that machinery in order to ensure that zero transference of foreign material into Australia. The Australian Government has the power to turn back your import at your expense if those laws are not adhered to, so it is critical that you’re well versed by your freighting company if you’re considering a heavy machinery/vehicle import to Australia.

Food and Food products

DAFF issues the documents that are required for many consumables, as with the importing of any wooden objects, supplementary vitamins and protein powders, dairy and dairy products, tyres, trailers, and machinery. For the importing of Food, this Department deals with over 20,000 import conditions for plants, animals, microbial, human and mineral products. An exhaustive list for prohibited and passable imports to Australia is available on the Australian government website.

Live imports.

In regards to live importing to Australia, the CITES species list is split into Part 1, for specimens that can be brought into Australia without a permit and Part 2. Specimens which require a permit.

Other common imports are wide and varied. The Australian Government website outlines very clearly what is allowed for import, and restrictions apply for goods that are not passable by Australian law. Though your freighting company assists in juggling your import, it is your responsibility to ensure all pre-requisites for import are met.

Ensuring your import is fit for shipment.

Once all statutory documents are settled, preparing your import is the next step.

In regards to importing machinery, for example, machinery that works the land, the preparation of this machinery dictates whether or not it will be accepted into Australia. It must first undergo industry-grade cleaning. Food and live imports are prepared for import under extremely strict quarantine conditions.

Material that becomes lodged in machinery poses the risk of organic material transferral. Packaging and preparing goods for import is extremely strict, particularly in the business of importing heavy machinery. A quarantine officer will conduct an assessment of point by point checks which ensures machinery is acceptably clean and will then be passed for receiving.

Cleaning Machinery for Import.

To ensure your import will be passed for freighting, you may clean your machinery according to requirements or elect to have your freighting organisation arrange an industry grade clean down for you.

This ensures your machinery shipment is acceptable for hygiene import conditions in Australia. Machinery is often wrapped in bulk plastic protective sheeting that buffers it against transferring of organic material in transit.

Protecting Australian Biosecurity.

The reasons for tight laws on importing to Australia are largely due to a fragile ecosystem. A biological threat can be disastrous for health and environment in Australia, and an excellent track record in preserving a fragile ecosystem motivates these strict laws.

Australia’s biosecurity is addressed by DAFF, the Department of Forestry and Fisheries. DAFF manage the risks associated with the harm which introducing an unsolicited import could result in.

The nature of importing into Australia requires careful consideration and organization, in order to ensure a problem free shipment. Making certain your freighting logistics team is more than capable of the task at hand may be the highest priority in your shipping project.

Shipping to remote locations.

Imports can be shipped from almost anywhere in the world to Australia. In fact, the routes that bring your imports into the country also extend to some of the most remote and far off places on the map, so in most times even the most secluded of destinations can be reached successfully.

Transport that delivers your cargo to destination can include sea freight, air freight and road freight.

Be Confident- Choose A Great Freighting Team. 

A reputable logistics company will cover all queries for you and provide thorough and transparent dealings for your import needs.

A freighting team worthy of your money is always recognised for trustworthy, and relied upon dealings, at the same time as making your needs a priority while finding a way to get your shipment where it needs to be, on time, every time. Excellent freighting teams hold agents all over the world so that your shipment can be dealt with internally and quickly, without the hassle of unnecessary changeovers and transitions.

Importing to Australia is strict and the laws are extensive, but it should not serve as a deterrent for those who comply with the laws. Granted that all guidelines and requirements be met, then there is no reason that your import should not be delivered on time, ensuring an easy pick-up and smooth transition through customs and quarantine checks. A trusted freighting logistics team always streamlines the process of importing to Australia.

We make it easy. If you require any information regarding imports to Australia, or if you would like to speak with one of our consultants about the extra services the Kenter provide on importing to Australia, please call one of our consultants today.


Department Of The Environment – Compliance Report Form

Posted on October 4th, 2013

For your information and reference, please find attached the revised Compliance Report form under the new name of the department.

Please refrain from using any previous versions you currently hold.

Download the DoE Compliance Form »